Rotations
Schedules that run themselves.
Weekly, custom, or follow-the-sun. Overrides are one click — swap a shift without a spreadsheet or a Slack poll.
Platform · On-Call
Someone’s always on the radio.
Rotations, escalations, and alerts that find a human — in the same tool as the trace they’ll need. No second subscription, no context hand-off at 3am.
Escalations
Unanswered pages climb the ladder.
Primary, then secondary, then the team channel — each step on a timer you set. Nothing rings forever, nothing dies in a queue.
The policy
A timetable, not a prayer.
Alerts come from your monitors and impact scores, so the page arrives with the trace, the replay, and the failing span already attached. The responder starts at the answer.
On this line
Built into the map, not bolted on.
Reaches you anywhere
Slack, Telegram, or a webhook into whatever you already run. The page carries the context, not just a link.
Wired to monitors
Uptime checks, Playwright browser monitors, and Impact Score thresholds all feed the same policies.
Context attached
Every page links the exception, the trace, and the session replay. No “can someone send me the dashboard?”
No per-seat fare
Seats never touch the bill, so the whole team can be on the roster. Self-host includes all of it — MIT.
Night service
Staff the night shift.
One tool from the alert to the fix. Start free in the cloud or run the whole line yourself.